FREQUENTLY ASKED QUESTIONS
What type of hair do you offer?
We offer carefully selected raw and virgin hair in a variety of textures, including straight, body wave, and curly styles.
How do I choose the right length and texture?
Choose based on your desired look, styling preference, and level of volume. If you're unsure, our team is happy to help you select the right option.
How should I care for my hair?
Use gentle, sulfate-free hair products, avoid excessive heat, and always detangle gently from the ends upward to maintain the hair's softness and longevity.
Can the hair be colored or restyled?
Yes, our hair can generally be styled and colored. However, we recommend having chemical treatments performed by a professional to help maintain the hair's quality.
How long will my order take to arrive?
Processing and shipping times vary depending on your order and destination. Please refer to our Shipping Policy for the most up-to-date information.
Do you accept returns or exchanges?
Our return and exchange eligibility depends on the condition of the hair and your order. Please review our Return Policy before purchasing.
